Complaint or feedback on University service delivery

If your concern is about safety, please see Emergencies and safety on campus.

You can use this form to submit a complaint or feedback about service you’ve received from the University. The information you provide will be confidential and only released to relevant staff or management.

If you are a student, you may also want to consult AUSA Advocacy.

Other student complaints

Please note: the form below is for complaints regarding service feedback. Please refer to the Student Complaint Process, available at Dispute resolution.

If your complaint is regarding an academic dispute, refer to Academic Disputes webpage.

If your feedback or complaint is regarding an instance of harassment or bullying, please refer to the Harassment webpage.

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Your details

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Your complaint or feedback

Please include any relevant details, including service request numbers, staff names or time of visit.