SS-01a Fee Refund to Former Student

We are currently experiencing a high volume of refund requests. We are doing our best to process them as quickly as possible. There will be delays in our response during this period. We appreciate your patience and understanding.

Complete this form to request a refund if you have overpaid your fees (excluding payment by a student loan as any overpayment will be refunded to StudyLink automatically).

To check if you have a credit balance in your fees account please log into Student Services Online. A credit balance is displayed as a minus (e.g.-875.00).

Doctoral Students – please contact Collections for any enquires.

For more information on fees refunds, click here.

Please make sure you read the terms and conditions for a fee refund before you complete this form. Size: 56.3 kB. Type: DOCX.

Download this DOCX file. Size: 56.3 kB.

Student Details

First name

Last name

UPI

Email address

Phone

Are you a NZ or International Student?

Please upload your current student visa

Upload file

Name attachment as “Student visa” before uploading.

Reason for Refund

I am requesting a refund for the following reasons (limit 50 words)

If your fees were paid by a student loan then any overpayment will be refunded to StudyLink automatically

I am a US Federal Aid Recipient

Method of Refund

If payment was made by credit card using Student Services Online, the refund will be processed to that same credit card.

If payment was made by bank account, please attach proof of bank account which is current and obtained within the last twelve months. The documentation must show the bank logo, bank account name matching supplier name and bank account number. Must be in English where possible and be saved in any of these formats so the form can be successfully submitted; formats accepted are: PDF, JPEG, PNG, GIF, DOC, DOCX, XLS, XLSX.

Bank account evidence can be one of the following:

Bank deposit slip
Bank statement
Void cheque
Letter from the bank confirming the account number and the account holder details (date stamped and signed by bank)
Screenshot of internet banking page with visible URL

If payment was made via Flywire using Student Services Online, the University will return the funds to Flywire. Then Flywire will contact the sender of original payment to complete the refund.

For overseas accounts, please ensure the relevant bank codes have been included eg IBAN, routing number, Swift code

Do not enter any credit card details in this form

Method of refund

Refunds will be processed to the original method of payment. Select the original method of payment as the method of refund. For e.g. if your tuition fees were originally paid via a NZ bank account, you would select "Refund to a NZ bank account" as the Method of Refund and provide the details of the same bank account that you originally paid with.

Bank account holders name

Bank name

Bank account number

Proof of bank account details

Upload proof of bank account

Name attachment as “Bank proof” before uploading.

Proof of bank account details

Upload proof of bank account

Name attachment as “Bank proof” before uploading.

Bank account holders full name

Address line 1

Address line 2

City

Country

Bank name

Bank account number

Bank address line 1

Bank address line 2

Bank city

Bank country

Please select which region your bank is located in from the options below

Swift code - to locate swift codes worldwide go to https://www.theswiftcodes.com/

Enter BSB number

Enter ABA routing number

Enter IBAN code

Is this bank account in your name?

Upload the written permission authorising the refund from the account holder

Upload account holder permission

Name attachment as “Permission” before uploading.

Student's Declaration

I have read, understood and accept the terms and conditions of this refund application.

I understand that other money I owe (e.g. library fines, halls of residence or childcare) may be deducted before any fee refund is paid.

I confirm that I have uploaded a copy of my student visa.

Please do not enter any credit card information into this form.