Accommodation Refund Request Form

The University of Auckland Accommodation Refund Terms and Conditions:

Please read the following conditions carefully before applying for accommodation refund.

  1. A refund to a credit card can only be credited back to the originating credit card if the credit card payment was made online. The University accepts no responsibility if a student does not receive the refund credited to the originating card (including where the card belongs to a third party). After the University has processed the refund, it may take up to twenty(20) working days before the refund appears in your account due to bank processing practices.
  2. Where a refund payment is issued to another person, institution or sponsor nominated by you (ie, “the student”), the University of Auckland shall be deemed to have discharged any obligation in relation to the refund of fees to the student and accepts no responsibility if the student does not receive the benefit of such refund from a person, institution or sponsor nominated to receive the refund payment.
  3. The student agrees to repay to the University of Auckland on demand any payments credited to the student in error. The University reserves the right to set off the amount of any overpayment made in error against any liability (including any future debt) owing to the University of Auckland by the student.

Student Details

Reason for Refund

Refund Payment Details

If payment was made by credit card online, the refund will be processed to the originating credit card.

For Refund to a bank account, please attach proof of bank account which is current and obtained within the last 12 months. The documentation must show the bank logo, bank account name matching your name and bank account number. Must be in English where possible and be saved in any of these formats so the form can be successfully submitted; formats accepted are: PDF, JPEG, PNG, GIF, DOC, DOCX, XLS, XLSX.

Bank account evidence can be one of the following:

  • Bank deposit slip
  • Bank statement
  • Letter from the bank confirming the account number and the account holder details (date stamped and signed by bank)
  • Screenshot of internet banking page with visible URL
For overseas accounts, please ensure the relevant bank codes have been included eg IBAN, routing number, Swift code

    Name attachment as “Bank proof” before uploading.

      Name attachment as “Bank proof” before uploading.

        Name attachment as “Permission” before uploading.

        Student's Declaration

        Please do not enter any credit card information into this form.